Active IT Pro

Managed Remote IT Monitoring Services Program

Officia Imaging is a proud partner of Haladon Technologies offering ActiveIT Pro and innovative remote IT monitoring for optimal efficiency. Haladon provide your business the highest levels of IT support using industry-recognized best practices, along with a pool of dedicated, highly competent and certified IT experts that stay on top of new technology and your network on a 24/7 basis.

Haladon Technologies provides a turnkey IT Managed Services program – ActiveIT Pro, designed to manage and monitor all of your critical IT systems. The program monitors and reports all issues and alerts so that they may be addressed quickly saving you time, resources, and money. Haladon Technologies’ nationwide team of certified professionals will ensure that your network stays running at peak performance, so you can focus on running your business.

ActiveIT Pro Program Benefits

• Increased staff productivity through reduced system down time
• Faster and more complete resolution of technology and network issues
• Access to and entire IT department for less than the cost of a junior IT person
• Ability of existing IT staff, when they exist, to focus on high-value activities that generate revenue for the SMB.

ActiveIT Pro program includes

• 24 x 7 x 365 Monitoring
• Preventative maintenance for all networked devices
• Unlimited US-based Help Desk support for end-users
• Remote remediation of network issues
• Antivirus / Anti-spyware
• Management of software updates and patches
• Asset / Inventory reporting
• Customer portal for tracking issue status
• Periodic network device cleanup (e.g. temp file deletion, disk defragmentation)

Standards and Certifications

 

 

 

Let Active IT Pro and Officia Imaging help you— Make a Great Impression.